<Dry cleaners, auto mechanics, accounting firms, moving companies, restaurants, doctors, law firms, and other brick (click) and mortar businesses win and lose new customers every day before the potential customer even picks up the phone. This decision is based solely on past and current customers' opinions he or she has read online. With so many businesses to choose from, being number one on Google is nearly never the only deciding credibility or trust factor. You're dealing with an educated customer who does his/her research and does not care what you have to say about your business. They do care what others like him or her have to say. When friends and family aren't readily available to ask for recommendations, where else can people turn, but the local online community? Welcome to the new word-of-mouth (mouse) marketing. When faced with too many choices, others rely on the "social proof" of what others think. Online reviews are a perfect example. Where are potential customers finding these reviews? The truth is, all over the Internet. There are 1000s of local business review sites and directories, you say? Don't worry, there are a handful that matter more than the rest combined.
Luckily, we have spent years figuring out how the system works so we can help businesses like yours overcome negative or even no online feedback to being extremely successful with strong online reputations. At Revacious we have founded our philosophy on the principle that every business has an unhappy customer or two, and as a rule of thumb, only 1 out of 10 happy customers speaks up, but 9 out of 10 unhappy customers will voice their opinions. As a business owner you should not allow one or two negative or even scathing reviews damage your reputation and in turn your sales . Let us use our professional writers and well established and respected accounts on all major sites help establish your foothold on the internet as a well respected and even raved about business! It is our job to bring you new customers. Keeping them coming back will then be in your hands.
To see how we can help you improve your online presence, contact us.
415.200.8102
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